Tips for shipping me your ECU
I recommend using a small flat rate USPS priority mailing box. They are cheap and will get to me in a couple days. Any mail sent to me via the post office goes into a locked mail locker and is left without me signing for it even if insured.
Wrap the ECU in small bubble, bubble wrap, protect the connectors with some card board and you will not have issues
The ECU while not indestructible is quite resistant to damage ( besides the connectors)
It is mounted with minimal cushion in a motorcycle that sometimes crashes violently. Have you ever heard of someone crashing so hard their ECU went bad?
So give the connectors some protection love and put some bubble wrap on it and it will travel safely.
I HAVE HAD LOTS OF ISSUES WITH FEDEX. Please only use them if you have to
What to expect from me when I ship it back
My turn around time is one working day. This means if I get it Friday or Saturday it will go out Monday, ECU's received any other day go out the next calendar day.
Please check your own tracking to see if it was delivered before asking me if I received it. I get several ECU's a day and unless I am sitting there looking at them I wont know if I actually received it.
If tracking shows it is delivered and you do not hear from me by the following morning. Please reach out to me. I send an email when I package the ECU. ( check your spam box) If I get an ECU with no way to identify who it belongs to I will have to wait for the person to contact me before I can flash it. I will ask you to verify the tracking number.
TRACKING CAN BE DELAYED ESPECIALLY WHEN I DROP IT OFF
I drop the packages off at a USPS satellite location. It is an actual post office not a pack and send or similar but tracking can take till the morning after I drop it off to start tracking.
I have had lots of packages track to places they shouldn't go
I have had packages not leave the post office until the day after I drop them off, even when I drop them off in the morning
Tracking is not perfect and its frustrating and nerve inducing when weird things happen, unfortunately when tracking is off or delayed there is no special phone number I have to find out what is going on.
If you received your shipping email it will go out when I said it will or I will contact you. Please be patient with the post office. I have shipped literally 1,000's of ECU's back and forth across the country and all of them ended up going to where they were supposed to. A day or two delay while uncommon does happen.
My turn around time is one working day. This means if I get it Friday or Saturday it will go out Monday, ECU's received any other day go out the next calendar day.
Please check your own tracking to see if it was delivered before asking me if I received it. I get several ECU's a day and unless I am sitting there looking at them I wont know if I actually received it.
If tracking shows it is delivered and you do not hear from me by the following morning. Please reach out to me. I send an email when I package the ECU. ( check your spam box) If I get an ECU with no way to identify who it belongs to I will have to wait for the person to contact me before I can flash it. I will ask you to verify the tracking number.
TRACKING CAN BE DELAYED ESPECIALLY WHEN I DROP IT OFF
I drop the packages off at a USPS satellite location. It is an actual post office not a pack and send or similar but tracking can take till the morning after I drop it off to start tracking.
I have had lots of packages track to places they shouldn't go
I have had packages not leave the post office until the day after I drop them off, even when I drop them off in the morning
Tracking is not perfect and its frustrating and nerve inducing when weird things happen, unfortunately when tracking is off or delayed there is no special phone number I have to find out what is going on.
If you received your shipping email it will go out when I said it will or I will contact you. Please be patient with the post office. I have shipped literally 1,000's of ECU's back and forth across the country and all of them ended up going to where they were supposed to. A day or two delay while uncommon does happen.
Please make it hard for me to mess up
I use the information sheet you fill out online as my reference. If after you fill that out you send me emails asking me to change your settings it makes it difficult to keep track of. If you want to update your settings please send another information sheet and put in the comments to use this submission not the previous
Please do not make me go through e mails and try to decipher want you want. It is a recipe for you not getting what you want.
Any time I am updating the flash or touching your ECU please give me as much information as possible.
I want to get your ECU set up correctly and you want it set up correctly. I don't always remember conversations and email chains. I speak to a lot of people every week about flashes and motorcycles. I genuinely really enjoy these conversations but they do blend together in my head after words. So please help me out :)
I use the information sheet you fill out online as my reference. If after you fill that out you send me emails asking me to change your settings it makes it difficult to keep track of. If you want to update your settings please send another information sheet and put in the comments to use this submission not the previous
Please do not make me go through e mails and try to decipher want you want. It is a recipe for you not getting what you want.
Any time I am updating the flash or touching your ECU please give me as much information as possible.
I want to get your ECU set up correctly and you want it set up correctly. I don't always remember conversations and email chains. I speak to a lot of people every week about flashes and motorcycles. I genuinely really enjoy these conversations but they do blend together in my head after words. So please help me out :)
